BOSS Customer Center

BOSS Customer CenterBOSS Customer Center.

Make BOSS work smarter for your business.

BOSS, our business online banking system, is designed to help you efficiently monitor and manage a wide range of routine banking tasks without making a trip to the bank. Now you can take your business to the next level with educational resources and tools to help you leverage BOSS for even greater insights and control of your business.

Use our step-by-step PDF guides and video demos to help you understand how to use many of the powerful features of BOSS — from basic navigation and ACH origination to wire transfers, alerts, and customized information reporting.

BOSS Video Library.

Visit our video library for demos of the BOSS platform.

Quick Guides and Training Resources.

Basic Navigation ACH Origination with Template ACH Origination with Passthru and Import Domestic Wire Transfer International Wires – FX International Wires – USD International Wires – SWIFT BIC Update Customer Administration Information Reporting Exporting Information Positive Pay eStatements QuickBooks WebConnect – Windows QuickBooks WebConnect – MAC QuickBooks Direct Connect User Guide.

Questions? Connect with our team for answers.

For ACH or Positive Pay contact Cash Management at 1.866.943.8739.

For password resets, wire assistance, or technical support contact eCommerce Services at 1.888.654.3858.

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