We’re working hard to help you during coronavirus

We’re working hard to help you during coronavirusWe’re working hard to help you during coronavirus.

We’re taking a lot of calls at the moment, which means you may be waiting longer than usual. We do understand this is frustrating and we’re trying to make sure you can do as much as possible online. So that we can help those most in need, please only call if you can’t find help on our website, social media or online chat.

Adapting your business.

During these uncertain times we’re here to help your business evolve and thrive by providing practical support.

We’re committed to supporting our customers through these uncertain times. You can now apply for a Bounce Back Loan with us. More information on how to do this can be found below.

Bounce Back Loan.

You can now apply for a Bounce Bank Loan with us.

Do your banking online.

Ways for you to manage your money without leaving home.

Coronavirus help.

Take a look at how we can support you and your business.

Financial support for businesses.

Find information on the whole range of support that the Government is offering.


Stay alert and find out how to protect your business.

Credit card payment holiday.

Get up to 3 months holiday from your business credit card payments.

Starting your business.

Growing your business.


Independent service quality survey results – business current accounts.

Business current accounts – published February 2020.

As part of a regulatory requirement, an independent survey was conducted to ask customers of the largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs). You can find the latest published results here.

Overall service quality.

We asked customers how likely they would be to recommend their business current account provider to other SMEs.

Great Britain.

Northern Ireland.

As part of a separate regulatory requirement, we have also published the Financial Conduct Authority service quality information for business current accounts.

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