Banking solutions

Banking solutionsBanking solutions.

Enhance customer engagements, gain actionable insights and maintain security and compliance with Banking solutions from OpenText.

Today’s challenges.

The Banking industry, including retail banks and credit unions, wealth and asset management firms and corporate and treasury divisions, faces significant challenges.

High customer expectations.

Banks need to consistently and intelligently leverage contextual, realtime customer data to deliver the personalized and empathetic experiences customers require.

Ever-evolving regulations.

Institutions must reduce regulatory operations costs and eliminate the risk of non-compliance, without impacting speed to market.

Increasing security threats.

Today’s threat landscape requires advanced detection and forensic-grade remediation to confidently discover and respond to events.

Operational imperatives.

Mounting customer expectations, regulatory changes and security challenges require banks to optimize operations to remain competitive.

Customer success stories.

The combination of OpenText Content Suite and OpenText Web Experience Management really strengthens the value proposition for our users.

Most technology solutions brought to the market today are consumer-driven and relate to a consumer finance approval and deal flow process—there are a number of providers for this type of service. RBC Overdrive, on the other hand, is designed for the corporate entity and is the only service of its kind today.

We have numerous compliance requirements, such as retention, data encryption and timestamping across multiple application systems. Having OpenText InfoArchive helps us to tackle all these issues in one single platform.

OpenText Banking solutions benefits.

Enhance engagement with customers, partners and employees.

Improve experiences by personalizing communications and providing omnichannel access to information.

Leverage data for meaningful insight.

Apply artificial intelligence (AI) to improve compliance, customer experiences, fraud detection and payment processing.

Improve operations to better serve customers.

Optimize processes, control and compliance.

Enhance information exchange.

Simplify B2B complexities to enable the seamless, secure information flow.

Mitigate risks and stay compliant.

Meet the demands of increasing regulations while safeguarding data.

78% of digitally active banking respondents would bank with a tech firm, such as Amazon or Google. Banks unwilling or unable to adopt digitally-based services may lose customers to non-bank competitors.

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